Terms & Conditions

These Terms & Conditions govern your use of the StriveMark Media website and any services we provide. By accessing this website, contacting us, or engaging StriveMark Media, you agree to these terms. If you do not agree with any part of them, please do not use our website or services.

StriveMark Media provides performance marketing services for kitchen and bathroom remodeling contractors, including paid advertising, lead generation, lead qualification, and automated follow-up systems.

Our role is to generate and qualify homeowner inquiries and deliver booked appointments to our clients. We do not sell, negotiate, or close work on behalf of contractors — once an appointment is delivered, the sales process belongs to the contractor.

Clients engage StriveMark Media under a separate written service agreement. Where that agreement conflicts with these Terms, the service agreement prevails.

StriveMark Media does not guarantee any specific outcome, including lead volume, appointment volume, close rates, revenue, or return on ad spend. Results depend on many factors outside our control, such as your market, your offer, your service area, your sales process, and changes made by advertising platforms.

Any figures shown on this website are illustrative examples, not promises of performance. Your results may differ.

Service fees are set out in your service agreement or invoice and are payable according to the terms stated there. Late payment may result in paused services until the account is brought up to date.

Advertising spend is paid directly to the advertising platform (such as Meta) and is separate from StriveMark Media's service fees. You remain responsible for your own ad accounts and platform charges.

To get the best results from our services, clients agree to: respond to appointments and leads promptly; keep calendars, CRM, and contact details accurate and up to date; honour all applicable consumer-protection, advertising, and privacy laws when working with homeowners; and provide timely feedback and approvals so campaigns can run as planned.

StriveMark Media is not responsible for losses caused by delayed responses, inaccurate client information, or actions taken by advertising platforms, including account restrictions, suspensions, or policy changes.

All content on this website — including text, graphics, logos, and images — belongs to StriveMark Media or its licensors and may not be copied, reproduced, or distributed without our written permission.

Campaign creative, automations, and systems built for a client during an active engagement are licensed for that client's use as described in their service agreement. StriveMark Media retains ownership of its frameworks, processes, and underlying systems.

When you contact StriveMark Media by phone or email, or otherwise share your contact information with us, you consent to us replying through email, phone, or text regarding your inquiry and our services.

You can ask us to stop contacting you at any time by replying STOP to a text message or using the contact details at the bottom of this page.

To the maximum extent permitted by law, StriveMark Media, its owners, employees, and contractors will not be liable for indirect, incidental, special, or consequential damages — including lost profits, lost data, or lost business opportunities — arising from your use of this website or our services.

Our total liability for any claim will not exceed the fees you paid to StriveMark Media in the three (3) months before the claim arose.

Either party may end a service engagement as set out in the applicable service agreement. StriveMark Media may also pause or terminate services immediately if fees go unpaid, a client's conduct is unlawful or abusive, or continued work would breach advertising platform policies.

These Terms & Conditions are governed by the laws of the Province of Ontario, Canada. Any disputes will be handled in the courts located in Ontario, Canada.

We may update these Terms & Conditions from time to time. The current version is always posted on this page with a revised "Last updated" date. Continuing to use our website or services after an update means you accept the revised terms.

Questions about these Terms can be sent to Strivemarkmedia@gmail.com or by phone at (437) 898-0760. You can also reach us in Brampton, Ontario, Canada.